Tenant FAQs

No. All properties are rented on a first-come, first-served basis with a fully completed application and required fees. We recommend applying as soon as possible and paying the deposit to secure your desired rental home.

No, typically tenants are required to pay the security deposit equal to one full month's rental income once their application is approved, and first month’s rent or the pro-rated amount on or before move in date.

All applicants who will reside in the property who are 18 or of legal age must apply.

Yes. Security deposits are refundable, provided the lease terms are fulfilled and there’s no damage beyond normal wear and tear.

A cosigner may be needed if an applicant does not meet income, credit, or rental history standards. All cosigners must meet financial qualifications and sign the lease along with the applicant.

You can apply online through our website or in person. Be prepared to submit your application fee, proof of income, identification, and any required supporting documentation.

Rent payments can be made securely through your tenant portal, via bank transfer, or with a check, credit or debit card, or cash. Online payments are required for faster processing and convenience.

Before bringing a pet into your rental, please review your lease agreement and contact our office. Some properties allow pets with an additional deposit or pet rent, while others have restrictions or breed limitations.

All tenants are typically responsible for the lease term. If any changes or needed contact your property manager by using the Chat feature in your portal.

Please refer to your lease for the required notice period, and submit your written notice to vacate before the deadline to avoid penalties via your portal.

We handle all routine maintenance and necessary repairs unless otherwise noted in your lease agreement. However, tenants are responsible for damage caused by negligence or misuse. All maintenance requests should be submitted promptly through your tenant portal / property meld.